Privacy Policy

Last updated on the 4th of May 2023

This Privacy Policy explains how Personal Information about our customers and other individuals using our website,, and any other sites we own and operate is collected, used and disclosed by Framepad and its respective affiliates ("us", "we", "our" or "Framepad"). By accessing or using Framepad, you consent to the terms and conditions of this Privacy Policy.

Information we collect

When you sign up for Framepad, we collect personal information from you, such as your name, email address, and billing information. We also collect usage data, such as the IP address of the device you use to access Framepad, the date and time of your visit, and the pages you visit.

How we use this information

We use the information we collect to provide, maintain, and improve our platform, as well as to communicate with you about your account and any updates or changes to our services. We may also use your information to personalise your experience on Framepad, and to send you marketing communications about our products and services.

Retention of information

We retain your personal information only for as long as necessary to provide our services to you and for legitimate and essential business purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements.

Data security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no security measures are completely foolproof, and we cannot guarantee the security of your information.

Sharing of information

We may share your personal information with trusted third-party service providers who help us deliver our services to you, such as payment processors, email providers, and hosting services. These third-party service providers are contractually obligated to maintain the confidentiality and security of your information, and to only use your information as necessary to provide their services to us.

We may also share your personal information if required by law. We may also share your personal information if necessary to protect our rights or property, or the rights or property of others.

Cookies and Tracking

We use cookies and other tracking technologies to collect usage data and improve our services. Cookies are small data files that are stored on your device when you visit our website or use our platform. You can control cookies through your browser settings, but please note that disabling cookies may limit your ability to use certain features of Framepad.

Some of the trusted services we use to run Framepad include:

  • Google Analytics

  • Hotjar

  • Memberspace

  • Stripe

Your choices and rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the unsubscribe link in our emails. Please note that we may still send you transactional or administrative communications about your account or our services.

Children's Privacy

Framepad is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at